Frequently Asked Questions

Q: Who will translate my text?
A: Qualified translators who have built a strong reputation and track record for delivering quality translations. They are obviously native speakers of the target language with extremely good reading comprehension of the source language in their specialist sector.

Q: How will I know when the job is completed?
A: As soon as your translation is finished, we will send you the email with the job attached.

Q: What happens to my private data?
A: PICSY TRANSLATION requires your personal information to process and deliver your order. Your security is a priority for us, and we treat your data with the highest confidentiality. Please see our Privacy Policy for more detailed information.

Q: How is the confidential information in the text secured?
A: All of our translators sign a confidentiality agreement before they start to work with us. We can also sign bespoke NDAs if required.

Q: When do you expect payment for the translation?
A: On completion of the job and when you are totally satisfied we send you an invoice, payment is then within the next 10 days.

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